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Event Services

Events are a great way to showcase products and services in a face to face environment for your customers. A lot of business is now done online so any event that brings you and your customers together is a great way to raise sales and keep the relationship thriving.

We have a range of event services that are designed to work individually or together to make your event run smoothly and effectively:

Event Promotion

To get customers to your event you will need the right blend of marketing advertising and PR to drive ticket sales. Trova provides these services to ensure a successful and well attended event:

Customer Profiling

Content marketing campaigns (articles, blogs, videos research)

Internet Advertising (including SEO, Remarketing, Adwords & Pay Per Click))

Social Media campaigns & management (Facebook, Twitter & LinkedIn)

Sponsorship

Sponsorships are a great way to make your event successful and give you the resources and support you need.  The right sponsors also add to your credibility and brand when the right partnership is established.

Trova helps find and manage your sponsors and promote them to make sure they are getting the awareness and sales that will keep them supporting your events.

Customer Service and Support

Keeping your customer once they have bought your product or service is the most important and profitable job you have. By keeping your customer loyal and maintaining the highest level of support and response will be the differentiator between you and your competition who want your customer’s business. Trova provides this customer service in the following ways:

After-sales care

Inbound customer service calls

Customer satisfaction and feedback programmes

Loyalty reward programmes

Educational content for regular value driven contact

Customer case studies

Event Management

Trova offers full event management service that includes:

  • Organisation of event venue and catering
  • Speaker Sourcing
  • Venue Sourcing / Booking and Communications
  • Online delegate booking/ ticket sales
  • Event communications (Joining instructions, delegate badges, delegate feedback)
  • Onsite event management
    • Venue setup – layout, catering and audio visual
    • Management of registration desk
    • Welcoming delegates
    • Event Host – administration and customer service point of contact throughout the duration of the event

Production

Trova can help promote your event before, during and after, with the following video production services:

Explainer video production

How-to video

Product video production

Testimonial video

Case study video

Conference filming

Software demo video

Explainer video production

How-to video

Product video production

Testimonial video

Case study video

Conference filming

TV commercial production

Brand video production